Expect to be played still, in the car buying experience
I am still looking for a new car, but the recent experience looking for a new car, a Subaru Outback to be specific, was not a good one.
I came into the search with the following assumptions, naive maybe, but here goes:
- Expect to pay MSRP, well, that would make your life easier wouldn’t it, no need to haggle, no need to spent hours at the dealership
- Go on the Subaru website, configure a build exactly as you want, and wait for its delivery
- I don’t mind waiting many months for the car to be built and delivered.
I just want the car with the spec I picked, at the price quoted on the website. Simple, right? I like the new car sale model where you don’t have to go through the dealership (such an obsolete model this day and age IMO, but I digress).
So, that’s what I did. I wanted an Outback Wilderness with no package, and the only options I wanted were a wireless charger, a rear seat back protector, and a tow hitch. All are listed on the website as installed at port as opposed to dealer-installed, except for the seat back protector. And Subaru keeps it simple, with just one package (designated as Package 22) which adds moonroof and a navigation system, both I don’t need.